Maintenance & Support

 

We offer support & maintenance for all of our range of products and services which are designed and tailored for

all business markets. We are also positioned to discuss your own specific needs, and seek to customise our support & maintenance offerings to suit the specific risk needs of your business situation and profile.

The Risk & Control Register

 

Risk & Control Register maintenance is vital for any organisation. It remains a live register requiring day to day review and update to ensure the relationship between risks & controls remains relevant. Allocating resources to this update can prove challenging. We are here to support.

Risk Profiling & Process Control Assessments

 

Maintaining an updated Risk Profile and assessing your process controls is important to provide credibility to the day to day risk decisions made within the business. But who maintains this across the end to end business operations. We can help fill that void.

The Register of Compliance Obligation

 

The Register of Compliance Obligations has a close link to the Risk & Control Register of the business. An organisation must ensure appropriate maintenance is applied to support awareness. Managing current regulatory and legislative obligations is not negotiable.

Business Impacts Analysis (BIA)

 

An impacts analysis needs to be performed at a defined period to ensure that movements in the risk profile are identified and addressed. As a rule, half yearly reviews should be conducted unless substantial changes occur within a critical process of procedure, which should necessitate an immediate review prior to any implementation.

Business Continuity Planning (BCP)

 

Business Continuity Plan are living documents and require constant maintenance and support for engaged staff, in order to remain truelly effective. A disruption to business cannot be predicted or planned to occur at the most suitable time - so preparations must be made at all times to ensure that all available and required information is up to date.

User Access Management Framework

 

Managing access to your systems and confidential information cannot be overstated. Your User Access Management (UAM) Framework must remain current thereby assisting with the compliance to security policy and any specific legislative requirements.

Business Continuity Rehearsals & Testing

 

Rehearsal & Testing documentation needs to be updated and provide staff and management with the opportunity to move outside their comfort zone, practicing & executing their roles & responsibilities prior to any disruption occuring - a time that permits no mistakes. Repeating the same scenarios limits the success of managing the real event.

Risk Management Policy, Procedure, Guidelines & Framework

 

With so many required frameworks, how do you keep up? Who do you assign to maintain the credibility of what you have set up? We are here to help and can provide support on a customised level to meet the needs and complexities of your business.

Governance, Oversight & Key Control Assurance Programs

 

You develop programs to provide you with the comfort that all your processes and obligations are being performed in accordance with defined expectations. Making sure that these stay up to date takes time and resources so we are here to help.

Business Continuity Policy, Procedure, Guidelines & Framework

 

Your business continuity depends on it but with so many required frameworks, how do you keep up? Who do you assign to maintain the credibility of what you have set up? We are here to help and can provide support on a customised level to meet the needs and complexities of your business.